Shipping policy

Thank you for shopping with RideWear UAE. We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons, sales events, or promotional campaigns, processing times may be slightly longer.

Shipping Times

Estimated delivery times are as follows:

  • United Arab Emirates (UAE): 2–5 business days

  • GCC Countries: 5–10 business days (where available)

  • International Orders: 7–15 business days (depending on the destination)

Please note that these delivery times are estimates and may vary due to customs clearance, weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated during checkout based on your delivery location.

From time to time, RideWear UAE may offer Free Shipping on selected products or promotional campaigns. Any applicable free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking information, allowing you to monitor your shipment until delivery.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order.

RideWear UAE is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete information provided by the customer.

Delivery Delays

While we work with trusted courier partners, occasional delivery delays may occur due to circumstances beyond our control, including:

  • Public holidays

  • Severe weather conditions

  • Customs inspections

  • High shipping volumes

  • Courier operational delays

We appreciate your patience and understanding should any of these situations arise.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer support team within 48 hours of receiving your order.

We will work closely with the shipping carrier to investigate the issue and resolve it as quickly as possible.

Order Changes & Cancellations

Orders may only be modified or cancelled before they have been dispatched.

Once an order has been shipped, it can no longer be changed or cancelled.

Contact Us

If you have any questions regarding our Shipping Policy or your order, please contact us:

RideWear UAE

Email: carwearuae@gmail.com

Phone / WhatsApp: +971 54 223 0971

Our customer support team will be happy to assist you.